Double Charge

[angelynliew-bit]

Hi,
I am part of AOAI community and I just noticed that I was double charged for subscription. I had originally subscribed prior to the AOAI hackathon using email rockcode722@gmail.com but did not receive any notification that I subscription went through. During class there was nothing to show that I had subscribed. So I resubscribe this time using another email - angelynliew@gmail.com as we were told to use proper emails and this time after several tries the transaction went through. Then today I noticed that the first subscription did go through. Can you please one of the charges are to the same credit card. Then please cancel subscription for rockcode722@gmail.com.

Thanks
Angelyn

[bobichatandbuild]

Hi @angelynliew-bit, thanks so much for the report, and apologize for the inconvenience 🙏

To speed up the process on this, please share the request and your email addresses you used for the payment via email to jane@chatandbuild.com

We will take it from there.
Thank you!

cc @JaneWai