No subtitles showing up, what am I doing wrong?

[dylanh724]

Set languages, turned sublim on for tv and movies, brought it up to top, input the correct credentials. Updated library. Restarted plex. Refreshed the tv show. What am i doing wrong?

[bramwalet]

Please check the plugin logfile. See this link for locations on various platforms: https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files

[dylanh724]

Solved: Spent hours trying different plugins, different settings, different priority levels... when all I needed to do is click not just "play" but the "play" with the square around it: "Play with Transcoding" ... -__- not sure why this wasn't at the top of Google.

Any way to make this default? It should really be the opposite: Play by default with transcoding, and perhaps a button play WITHOUT transcoding.