Cider Remote wont allow VPN Tunnel IPs (Tailscale)

[NEP1192]

Preflight Checklist

• I agree to follow the Code of Conduct that this project adheres to.
• I have searched the issue tracker for a bug report that matches the one I want to file, without success.
• I have confirmed that no support FAQ resolves my issue.
• I have checked that the correct behavior occurs on Apple Music Web (if applicable).
• I have verified that my issue is with a supported version and that it is with the desktop app (Support for other areas can be found in our Discord / on the appropriate repo).

How did you download Cider?

itch.io

App Information

{"buildInfo":{"version":"3.1.10","commit":"9f74e53bbb8573bde9deaad4f90f91014983b9e2","branch":"main","buildDate":"1766700364604","changelogUrl":"3.1.0-release","codeName":"Gala"},"clientInfo":{"client":"dotnet","env":"production","arch":"AMD64","platform":"win32","platformFriendly":"Windows","build":"desktop","clientVersion":"310","capi":"c4fcebba-bf43-481e-9923-22e022781ff5","subversion":"1"}}

Operating System

Windows

OS Version

Windows 11

How would you describe your issue?

Backend (Windows)

Commit Hash

9f74e53bbb8573bde9deaad4f90f91014983b9e2

Describe the Bug

Cider Remote doesn't work with VPN tunnel addresses.

I use Tailscale to allow me to connect to my computers from afar without needing a 3rd party tunnel. For some reason those IP's are not working, when the phone and computer can ping each other fine otherwise.

Using the local LAN IP works.

Steps to Reproduce

1. Start the connection
2. Set method to LAN
3. Grab device IP from Tailscale
4. Place IP in Host Address space
5. Create QR Code
6. Scan on Phone
7. Get No Connection

Anything else?

No response

[cider-collective]

Hello @NEP1192 👋

We really appreciate you taking the time to report this issue! Please double-check your report to ensure your description is clear and concise—this will help us assist you as quickly as possible.

We kindly ask for your patience, and we'll get back to you as soon as we can.

In the meantime, feel free to check out our FAQs, which may have the answer to your question.

Thanks again, and we hope you enjoy the app! 😃

[cryptofyre]

Cider's RPC/Remote service listens on all interfaces so this is very likely a configuration issue on your part.