Thumbnails don't load but can zoom in to see picture.

[EdvinAlvarado]

Almost all recent photos do not show the thumbnail giving the error "Error Loading Image". However, when I zoom in the images do appear. I have tried uploading both through the WebGUI and immich-go.

Running v2.5.5

I get the following error in the logs

ERROR [Microservices:{"id":"b7d305d2-556b-4c61-bda7-0a54ab383d6d"}] Unable to run job handler (AssetGenerateThumbnails): Error: VipsOperation: class "icc_transform" not found

[EdvinAlvarado]

I restarted redis and it solved the issue of not loading thumbnails although I still get that error sometimes.

[Sneergllaw]

I am seeing the same issue running v2.5.6 as well. Its not all pictures but I click on the thumbnail and it shows the info and the "Error loading image" where the picture should be. Once I click the zoom in (magnifying + button) then click zoom out the picture then shows but if I backout it still shows "Error loading image" until I zoom in and out again. Pulled the following from the log.

[Nest] 402 - 02/15/2026, 1:14:59 PM ERROR [Microservices:{"source":"upload","id":"a7d9a5c8-64f4-42f4-b474-399a27e0be07"}] Unable to run job handler (AssetGenerateThumbnails): Error: VipsOperation: class "icc_transform" not found VipsOperation: class "icc_transform" not found VipsJpeg: premature end of JPEG image Error: VipsOperation: class "icc_transform" not found VipsOperation: class "icc_transform" not found VipsJpeg: premature end of JPEG image at Sharp.toBuffer (/app/immich/server/node_modules/.pnpm/sharp@0.34.5/node_modules/sharp/lib/output.js:163:17) at MediaRepository.decodeImage (/app/immich/server/dist/repositories/media.repository.js:120:31) at process.processTicksAndRejections (node:internal/process/task_queues:103:5) at async MediaService.decodeImage (/app/immich/server/dist/services/media.service.js:186:32) at async MediaService.extractOriginalImage (/app/immich/server/dist/services/media.service.js:196:44) at async MediaService.generateImageThumbnails (/app/immich/server/dist/services/media.service.js:220:32) at async MediaService.handleGenerateThumbnails (/app/immich/server/dist/services/media.service.js:153:25) at async JobService.onJobRun (/app/immich/server/dist/services/job.service.js:51:30) at async EventRepository.onEvent (/app/immich/server/dist/repositories/event.repository.js:91:13) at async /app/immich/server/node_modules/.pnpm/bullmq@5.66.5/node_modules/bullmq/dist/cjs/classes/worker.js:565:32