Winix integration failing after reboot

[jum0n]

Restarted HA this morning (had not noticed that there were any issues, but didnt check all integrations) and Winix refuses to start now. I've manually reloaded and its continuing to try. Perhaps its due to something unavailable on Winix site, but just wanted to post this here to get a head start on any possible issues with HA updates.

Getting the following message when it fails to load:
Unexpected error fetching WinixManager data

Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 382, in _async_refresh
self.data = await self._async_update_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/winix/manager.py", line 89, in _async_update_data
await self.async_update()
File "/config/custom_components/winix/manager.py", line 120, in async_update
for device_wrapper in self._device_wrappers:
TypeError: 'NoneType' object is not iterable

[iprak]

What is your version?

[edalquist]

Seeing the same thing on HA 2024.11.1 & Winix 1.1.8

[jum0n]

What is your version?

Core 2024.11.1
Supervisor 2024.11.2
Operating System 13.2
Frontend 20241106.2
Winix 1.1.8

[iprak]

That exception indicates that we did not get device list from Winix. An error handling can be added but there still won't be any devices. I have restarted a few times I tool 2024.11.1 but have not encountered this.

[kmfd55]

Same error also.

[iprak]

There is a fix to better handle the exception in 1.1.9. This does not address missing data from Winix end. You can reload the integration to see if new is being provided.

[iprak]

Enabling Debug mode on the integration might also show more relevant information.

[edalquist]

Full log:

2024-11-10 08:33:21.864 DEBUG (MainThread) [custom_components.winix.helpers] Obtaining device list
2024-11-10 08:33:22.171 INFO (MainThread) [custom_components.winix.manager] No purifiers found
2024-11-10 08:33:22.172 INFO (MainThread) [custom_components.winix.manager] Updating devices
2024-11-10 08:33:22.172 ERROR (MainThread) [custom_components.winix.manager] Unexpected error fetching WinixManager data
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 382, in _async_refresh
    self.data = await self._async_update_data()
                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/winix/manager.py", line 89, in _async_update_data
    await self.async_update()
  File "/config/custom_components/winix/manager.py", line 120, in async_update
    for device_wrapper in self._device_wrappers:
TypeError: 'NoneType' object is not iterable
2024-11-10 08:33:22.178 DEBUG (MainThread) [custom_components.winix.manager] Finished fetching WinixManager data in 0.006 seconds (success: False)

[edalquist]

Seems like winix just did a purge?!?

[edalquist]

I'm not able to re-registered my C545s with the app either, seems like something is broken on the Winix end.

[sdoowo200leldls]

Same issue here. My air purifier was removed from the Winix app and trying to re-register it resulted in these messages:

[iprak]

You might want to post an issue on the app in App store. That might get their attention.

[schmitzcj]

Updating to v1.1.9, re-registering my C545's, and restarting HA solved the issue for me.

For other experiencing device registration issues, I would agree with @iprak about contacting Winix. I am not sure how useful this will be for others, but the app prompted me to update my C545's to firmware v1.3.0.

[sdoowo200leldls]

Updating to v1.1.9, re-registering my C545's, and restarting HA solved the issue for me.

For other experiencing device registration issues, I would agree with @iprak about contacting Winix. I am not sure how useful this will be for others, but the app prompted me to update my C545's to firmware v1.3.0.

What did you update to v1.1.9?