unable to login with the user created #803

ddevadat · 2025-07-11T04:06:28Z

ddevadat
Jul 11, 2025

i am creating a user like this via api


curl --location 'https://sb.mydomain.com/api/user/v1/create' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer xxxx' \
--header 'x-authenticated-user-token: xxxx' \
--data-raw '{
    "request": {
        "firstName": "Content Creator",
        "lastName": "",
        "email": "contentcreator10@orcl.app",
        "userName": "contentcreator10",
        "password": "Creator@123",
        "emailVerified": true,
        "dob":"2001",
        "channel": "sunbird",
        "roles": ["CONTENT_CREATOR"]
    }
}'

i am getting the response

{
    "id": "api.user.create",
    "ver": "v1",
    "ts": "2025-07-11 03:55:13:477+0000",
    "params": {
        "resmsgid": "6b0fa324de3c48b1f03f6ee3fec8b6fe",
        "msgid": "6b0fa324de3c48b1f03f6ee3fec8b6fe",
        "err": null,
        "status": "SUCCESS",
        "errmsg": null
    },
    "responseCode": "OK",
    "result": {
        "userId": "dc7cd60d-b5b4-478a-a7dc-7328b391dfdc",
        "response": "SUCCESS",
        "err_msg": "User is created but password couldn't be updated.",
        "errors": []
    }
}

In the userorg pod..getting the below error

{"timestamp":"2025-07-11T03:30:47.904Z","msg":"{\"eid\":\"ERROR\",\"ets\":1752204647904,\"ver\":\"3.0\",\"mid\":\"b243ff4e13041e7e1c20832ecf051ef5\",\"actor\":{\"id\":\"034b6de1-9ac0-4b10-b79b-aa53fbdfa50f\",\"type\":\"User\"},\"context\":{\"channel\":\"0143180122281164802\",\"pdata\":{\"id\":\"dev.sunbird.learning.service\",\"pid\":\"userorg-service\",\"ver\":\"5.3.0\"},\"env\":\"User\",\"cdata\":[{\"id\":\"b243ff4e13041e7e1c20832ecf051ef5\",\"type\":\"Request\"}],\"rollup\":{}},\"edata\":{\"err\":\"UOS_0069\",\"stacktrace\":\"updatePassword: Exception occurred: org.jboss.resteasy.client.jaxrs.internal.ClientInvocation.handleErrorStatus(ClientInvocation.java:218)org.jboss.resteasy.client.jaxrs.internal.proxy.extractors.DefaultEntityExtractorFactory$3.extractEntity(DefaultEntityExtractorFactory.java:50)org.jboss.resteasy.client.jaxrs.internal.proxy.ClientInvoker.invoke(ClientInvoker.java:107)org.jboss.resteasy.client.jaxrs.internal.proxy.ClientProxy.invoke(ClientProxy.java:76)com.sun.proxy.$Proxy50.resetPassword(Unknown Source)org.sunbird.sso.impl.KeyCloakServiceImpl.updatePassword(KeyCloakServiceImpl.java:76)org.sunbird.util.user.UserUtil.updatePassword(UserUtil.java:298)org.sunbird.service.user.impl.SSOUserServiceImpl.createUserAndPassword(SSOUserServiceImpl.java:99)org.sunbird.actor.user.SSOUserCreateActor.processSSOUser(SSOUserCreateActor.java:117)org.sunbird.actor.user.SSOUserCreateActor.createSSOUser(SSOUserCreateActor.java:89)org.sunbird.actor.user.SSOUserCreateActor.onReceive(SSOUserCreateActor.java:61)org.sunbird.actor.core.BaseActor.onReceive(BaseActor.java:21)akka.actor.UntypedAbstractActor$$anonfun$receive$1.applyOrElse(AbstractActor.scala:291)akka.actor.Actor$class.aroundReceive(Actor.scala:517)akka.actor.AbstractActor.aroundReceive(AbstractActor.scala:180)akka.actor.ActorCell.receiveMessage(ActorCell.scala:588)akka.actor.ActorCell.invoke(ActorCell.scala:557)akka.dispatch.Mailbox.processMailbox(Mailbox.scala:258)akka.dispatch.Mailbox.run(Mailbox.scala:225)akka.dispatch.Mailbox.exec(Mailbox.scala:235)akka.dispatch.forkjoin.ForkJoinTask.doExec(ForkJoinTask.java:260)akka.dispatch.forkjoin.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1339)akka.dispatch.forkjoin.ForkJoinPool.runWorker(ForkJoinPool.java:1979)akka.dispatch.forkjoin.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:107)\",\"errtype\":\"api_access\",\"requestid\":\"b243ff4e13041e7e1c20832ecf051ef5\"}}","lname":"TelemetryEventLogger","tname":"application-akka.actor.most-used-one-dispatcher-101","level":"INFO","HOSTNAME":"userorg-66c6989596-pn595","application.home":"/home/sunbird/userorg-service-1.0-SNAPSHOT"}

Answered by ddevadat

Jul 21, 2025

finally had to delete to corrupted entries of previous cassandra-storage-provider entries from keycloak.

shutdown keycloak
removed entries from COMPONENT & component_config
SELECT * FROM COMPONENT WHERE NAME = 'cassandra-storage-provider' AND REALM_ID = 'sunbird';


keycloak=# SELECT * FROM COMPONENT WHERE NAME = 'cassandra-storage-provider' AND REALM_ID = 'sunbird';
                  id                  |            name            | parent_id |        provider_id         |              provider_type               | realm_id | sub_type
--------------------------------------+----------------------------+-----------+----------------------------+------------------------------------------+-…

View full answer

ddevadat · 2025-07-11T04:11:09Z

ddevadat
Jul 11, 2025
Author

lms client id secret is updated correctly in the userorg config map

http://localhost:8080/auth/admin/master/console/#/realms/sunbird/clients -> lms -> service account roles -> Click on client roles drop down -> Select realm-management -> Select manage-users in Available Roles -> Click on Add selected

These variables are correct

core_vault_sunbird_sso_publickey
adminutil_refresh_token_public_key_kid
adminutil_refresh_token_secret_key

in the keycloak server
grep sunbird_user_service_base_url /etc/environment
sunbird_user_service_base_url=http://<private_lb_ip>/userorg

0 replies

aimansharief · 2025-07-14T10:16:34Z

aimansharief
Jul 14, 2025

Hey @ddevadat , Could you check if the user contentcreator10 has been created in Keycloak? Also, please verify the sunbird_keycloak_user_federation_provider_id configuration in the ConfigMap of the user-org service.

2 replies

ddevadat Jul 15, 2025
Author

i dont see contentcreator10 user in keycloak. The config map shows a value for sunbird_keycloak_user_federation_provider_id
In the keycloak console

however when i click on it to see some details

aimansharief Jul 18, 2025

@ddevadat Can you please go through discussion thread, seems like it is the similar issue which has been resolved earlier. Please let me know if you still face issues.

ddevadat · 2025-07-20T23:55:45Z

ddevadat
Jul 20, 2025
Author

The cassandra storage provider in keycloak somehow didnt have an id

./kcadm.sh get components -r sunbird -q name=cassandra-storage-provider
[ {
  "id" : "",
  "name" : "cassandra-storage-provider",
  "providerId" : "cassandra-storage-provider",
  "providerType" : "org.keycloak.storage.UserStorageProvider",
  "parentId" : "sunbird",
  "config" : {
    "host" : [ "localhost" ],
    "cachePolicy" : [ "DEFAULT" ],
    "priority" : [ "0" ]
  }
} ]

Created a new provider and used this id to set the variable sunbird_keycloak_user_federation_provider_id and redeployed user org service

Now created a user, this time user creation went fine

curl --location 'https://sb.mydomain.com/api/user/v1/create' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer xxxx' \
--header 'x-authenticated-user-token: xxxx' \
--data-raw '{
    "request": {
        "firstName": "Content Creator",
        "lastName": "",
        "email": "xxxxx",
        "userName": "contentcreator14",
        "password": "xxxx",
        "emailVerified": true,
        "dob":"2001",
        "channel": "sunbird",
        "roles": ["CONTENT_CREATOR"]
    }
}'

Response

{
    "id": "api.user.create",
    "ver": "v1",
    "ts": "2025-07-20 23:45:54:219+0000",
    "params": {
        "resmsgid": "8ead29f7ad5bdd909c4bc9a8b5502ccf",
        "msgid": "8ead29f7ad5bdd909c4bc9a8b5502ccf",
        "err": null,
        "status": "SUCCESS",
        "errmsg": null
    },
    "responseCode": "OK",
    "result": {
        "userId": "2580af3e-3751-4b60-aa53-aa4cc459272f",
        "response": "SUCCESS",
        "errors": []
    }
}


But i am still not able to login with the user

0 replies

ddevadat · 2025-07-21T00:05:07Z

ddevadat
Jul 21, 2025
Author

From userorg pod logs

{"timestamp":"2025-07-20T23:59:53.343Z","msg":"Using DataCacheHandler value. {\"fields\":[{\"name\":\"School\",\"value\":2,\"description\":\"School\",\"displayName\":\"School\",\"flagNameList\":[\"isSchool\"]},{\"name\":\"Board\",\"value\":5,\"description\":\"Board\",\"displayName\":\"Board\",\"flagNameList\":[\"isBoard\"]}]}","lname":"org.sunbird.util.DataCacheHandler","tname":"pool-2-thread-1","level":"INFO","HOSTNAME":"userorg-5cd4bbc9c4-g4gr9","application.home":"/home/sunbird/userorg-service-1.0-SNAPSHOT"}
{"timestamp":"2025-07-20T23:59:53.345Z","msg":"TelemetryWriter:processLogEvent: Audit Telemetry validation failed: ","lname":"org.sunbird.telemetry.util.TelemetryWriter","tname":"pool-2-thread-1","level":"INFO","HOSTNAME":"userorg-5cd4bbc9c4-g4gr9","application.home":"/home/sunbird/userorg-service-1.0-SNAPSHOT"}
{"timestamp":"2025-07-20T23:59:53.345Z","msg":"DataCacheHandler:run: Cache refresh completed.","lname":"org.sunbird.util.DataCacheHandler","tname":"pool-2-thread-1","level":"INFO","HOSTNAME":"userorg-5cd4bbc9c4-g4gr9","application.home":"/home/sunbird/userorg-service-1.0-SNAPSHOT"}
{"timestamp":"2025-07-21T00:02:24.111Z","msg":"{\"eid\":\"LOG\",\"ets\":1753056144111,\"ver\":\"3.0\",\"mid\":\"c3182b1bdf9a56d552cded828c871e1b\",\"actor\":{\"id\":\"internal\",\"type\":\"Consumer\"},\"context\":{\"channel\":\"0143180122281164802\",\"pdata\":{\"id\":\"dev.sunbird.learning.service\",\"pid\":\"userorg-service\",\"ver\":\"5.3.0\"},\"env\":\"Organisation\",\"cdata\":[{\"id\":\"c3182b1bdf9a56d552cded828c871e1b\",\"type\":\"Request\"}],\"rollup\":{}},\"edata\":{\"level\":\"info\",\"type\":\"Api_access\",\"message\":\"{eid='LOG', edata={level=trace, requestid=c3182b1bdf9a56d552cded828c871e1b, type=system, message=ENTRY LOG: method : POST, url: /v2/org/search , For Operation : orgSearchV2, params=[{requestedBy=null, filters={isTenant=true, slug=sunbird}, id=null, userId=null}]}}\",\"params\":[]}}","lname":"TelemetryEventLogger","tname":"application-akka.actor.default-dispatcher-148","level":"INFO","HOSTNAME":"userorg-5cd4bbc9c4-g4gr9","application.home":"/home/sunbird/userorg-service-1.0-SNAPSHOT"}
{"timestamp":"2025-07-21T00:02:24.112Z","msg":"{\"eid\":\"LOG\",\"ets\":1753056144112,\"ver\":\"3.0\",\"mid\":\"c3182b1bdf9a56d552cded828c871e1b\",\"actor\":{\"id\":\"internal\",\"type\":\"Consumer\"},\"context\":{\"channel\":\"0143180122281164802\",\"pdata\":{\"id\":\"dev.sunbird.learning.service\",\"pid\":\"userorg-service\",\"ver\":\"5.3.0\"},\"env\":\"Organisation\",\"cdata\":[{\"id\":\"c3182b1bdf9a56d552cded828c871e1b\",\"type\":\"Request\"}],\"rollup\":{}},\"edata\":{\"level\":\"info\",\"type\":\"Api_access\",\"message\":\"ElasticSearchRestHighImpl:search: calling search for index org_alias, with query = {\\\"from\\\":0,\\\"size\\\":250,\\\"query\\\":{\\\"bool\\\":{\\\"must\\\":[{\\\"term\\\":{\\\"isTenant.raw\\\":{\\\"value\\\":true,\\\"boost\\\":1.0}}},{\\\"term\\\":{\\\"slug.raw\\\":{\\\"value\\\":\\\"sunbird\\\",\\\"boost\\\":1.0}}}],\\\"adjust_pure_negative\\\":true,\\\"boost\\\":1.0}},\\\"_source\\\":{\\\"includes\\\":[],\\\"excludes\\\":[]}}\",\"params\":[]}}","lname":"TelemetryEventLogger","tname":"application-akka.actor.most-used-one-dispatcher-127","level":"INFO","HOSTNAME":"userorg-5cd4bbc9c4-g4gr9","application.home":"/home/sunbird/userorg-service-1.0-SNAPSHOT"}
{"timestamp":"2025-07-21T00:02:24.116Z","msg":"{\"eid\":\"SEARCH\",\"ets\":1753056144116,\"ver\":\"3.0\",\"mid\":\"c3182b1bdf9a56d552cded828c871e1b\",\"actor\":{\"id\":\"internal\",\"type\":\"Consumer\"},\"context\":{\"channel\":\"0143180122281164802\",\"pdata\":{\"id\":\"dev.sunbird.learning.service\",\"pid\":\"userorg-service\",\"ver\":\"5.3.0\"},\"env\":\"User\",\"cdata\":[{\"id\":\"c3182b1bdf9a56d552cded828c871e1b\",\"type\":\"Request\"}],\"rollup\":{}},\"edata\":{\"size\":1,\"query\":\"\",\"filters\":{\"isTenant\":true,\"slug\":\"sunbird\"},\"sort\":{},\"type\":\"Org_alias\",\"topn\":[{\"id\":\"0143180115909099520\"}]}}","lname":"TelemetryEventLogger","tname":"application-akka.actor.brr-usr-dispatcher-146","level":"INFO","HOSTNAME":"userorg-5cd4bbc9c4-g4gr9","application.home":"/home/sunbird/userorg-service-1.0-SNAPSHOT"}
{"timestamp":"2025-07-21T00:02:24.118Z","msg":"{\"eid\":\"LOG\",\"ets\":1753056144117,\"ver\":\"3.0\",\"mid\":\"c3182b1bdf9a56d552cded828c871e1b\",\"actor\":{\"id\":\"internal\",\"type\":\"Consumer\"},\"context\":{\"channel\":\"0143180122281164802\",\"pdata\":{\"id\":\"dev.sunbird.learning.service\",\"pid\":\"userorg-service\",\"ver\":\"5.3.0\"},\"env\":\"Organisation\",\"cdata\":[{\"id\":\"c3182b1bdf9a56d552cded828c871e1b\",\"type\":\"Request\"}],\"rollup\":{}},\"edata\":{\"level\":\"info\",\"type\":\"Api_access\",\"message\":\"\",\"params\":[{\"method\":\"POST\"},{\"url\":\"/v2/org/search\"},{\"duration\":0},{\"status\":\"OK\"}]}}","lname":"TelemetryEventLogger","tname":"Thread-49","level":"INFO","HOSTNAME":"userorg-5cd4bbc9c4-g4gr9","application.home":"/home/sunbird/userorg-service-1.0-SNAPSHOT"}
{"timestamp":"2025-07-21T00:02:24.119Z","msg":"{\"eid\":\"LOG\",\"ets\":1753056144119,\"ver\":\"3.0\",\"mid\":\"c3182b1bdf9a56d552cded828c871e1b\",\"actor\":{\"id\":\"internal\",\"type\":\"Consumer\"},\"context\":{\"channel\":\"0143180122281164802\",\"pdata\":{\"id\":\"dev.sunbird.learning.service\",\"pid\":\"userorg-service\",\"ver\":\"5.3.0\"},\"env\":\"Organisation\",\"cdata\":[{\"id\":\"c3182b1bdf9a56d552cded828c871e1b\",\"type\":\"Request\"}],\"rollup\":{}},\"edata\":{\"level\":\"info\",\"type\":\"Api_access\",\"message\":\"{eid='LOG', edata={level=trace, requestid=c3182b1bdf9a56d552cded828c871e1b, type=system, message=EXIT LOG: method : POST, url: /v2/org/search , For Operation : orgSearchV2, params=[{response={count=1, content=[{isSSOEnabled=true, identifier=0143180115909099520, orgName=Sunbird Org, channel=sunbird, description=Default Organisation for Sunbird, externalId=sunbird, rootOrgId=0143180115909099520, organisationType=5, isSchool=false, createdDate=2025-05-21 04:55:24:782+0000, provider=sunbird, isTenant=true, hashTagId=0143180115909099520, id=0143180115909099520, isBoard=true, slug=sunbird, status=1}]}}, {msgid=c3182b1bdf9a56d552cded828c871e1b, errmsg=null, resmsgid=c3182b1bdf9a56d552cded828c871e1b, err=null, status=SUCCESS, responseCode=200}]}}\",\"params\":[]}}","lname":"TelemetryEventLogger","tname":"Thread-49","level":"INFO","HOSTNAME":"userorg-5cd4bbc9c4-g4gr9","application.home":"/home/sunbird/userorg-service-1.0-SNAPSHOT"}

0 replies

ddevadat · 2025-07-21T00:51:38Z

ddevadat
Jul 21, 2025
Author

redeployed groups, lms, notification, userog where referrnce to sunbird_keycloak_user_federation_provider_id is used.

still unable to login

0 replies

ddevadat · 2025-07-21T01:04:01Z

ddevadat
Jul 21, 2025
Author

when i create a user, this is the log seen in keycloak. No errors here

00:58:13,603 INFO  [org.keycloak.storage.UserStorageProvider] (default task-12) UserServiceProvider:getUserById: id = f:3e98047c-df7e-4e4b-b54d-7fb6fb2a3889:18130ab5-a0a1-43c7-a488-a57e770f15ed
00:58:13,603 INFO  [org.keycloak.storage.UserStorageProvider] (default task-12) UserServiceProvider:getUserById: externalId found = 18130ab5-a0a1-43c7-a488-a57e770f15ed
00:58:13,603 INFO  [org.sunbird.keycloak.storage.spi.UserService] (default task-12) UserService:getById get by id method called = 18130ab5-a0a1-43c7-a488-a57e770f15ed
00:58:13,603 INFO  [org.sunbird.keycloak.storage.spi.UserSearchService] (default task-12) UserSearchService:post: uri = http://10.11.1.229/userorg/private/user/v1/lookup, body = {request={fields=[email, firstName, lastName, id, phone, userName, countryCode, status], value=18130ab5-a0a1-43c7-a488-a57e770f15ed, key=id}}
00:58:13,629 INFO  [org.sunbird.keycloak.utils.HttpClientUtil] (default task-12) Response from post call : 200 - OK
00:58:13,630 INFO  [org.sunbird.keycloak.storage.spi.UserSearchService] (default task-12) UserSearchService:getUserByKey responseMap {id=.private.user.v1.lookup, ver=private, ts=2025-07-21 00:58:13:625+0000, params={resmsgid=8ef551d6-d748-4179-a6dd-ecceb267268e, msgid=8ef551d6-d748-4179-a6dd-ecceb267268e, err=null, status=SUCCESS, errmsg=null}, responseCode=OK, result={response=[{firstName=Content Creator, lastName=, phone=, countryCode=null, id=18130ab5-a0a1-43c7-a488-a57e770f15ed, userName=contentcreator16, email=co**************@orcl.app, status=1}]}}
00:58:13,630 INFO  [org.sunbird.keycloak.storage.spi.UserAdapter] (default task-12) UserAdapter:StorageId.keycloakId method called to get keycloakId completed
00:58:13,699 INFO  [org.keycloak.storage.UserStorageProvider] (default task-12) UserServiceProvider:getUserById: id = f:3e98047c-df7e-4e4b-b54d-7fb6fb2a3889:18130ab5-a0a1-43c7-a488-a57e770f15ed
00:58:13,699 INFO  [org.keycloak.storage.UserStorageProvider] (default task-12) UserServiceProvider:getUserById: externalId found = 18130ab5-a0a1-43c7-a488-a57e770f15ed
00:58:13,699 INFO  [org.sunbird.keycloak.storage.spi.UserService] (default task-12) UserService:getById get by id method called = 18130ab5-a0a1-43c7-a488-a57e770f15ed
00:58:13,699 INFO  [org.sunbird.keycloak.storage.spi.UserSearchService] (default task-12) UserSearchService:post: uri = http://10.11.1.229/userorg/private/user/v1/lookup, body = {request={fields=[email, firstName, lastName, id, phone, userName, countryCode, status], value=18130ab5-a0a1-43c7-a488-a57e770f15ed, key=id}}
00:58:13,711 INFO  [org.sunbird.keycloak.utils.HttpClientUtil] (default task-12) Response from post call : 200 - OK
00:58:13,711 INFO  [org.sunbird.keycloak.storage.spi.UserSearchService] (default task-12) UserSearchService:getUserByKey responseMap {id=.private.user.v1.lookup, ver=private, ts=2025-07-21 00:58:13:708+0000, params={resmsgid=85cd2510-0b25-432c-a3d7-89ac7b8b9769, msgid=85cd2510-0b25-432c-a3d7-89ac7b8b9769, err=null, status=SUCCESS, errmsg=null}, responseCode=OK, result={response=[{firstName=Content Creator, lastName=, phone=, countryCode=null, id=18130ab5-a0a1-43c7-a488-a57e770f15ed, userName=contentcreator16, email=co**************@orcl.app, status=1}]}}
00:58:13,711 INFO  [org.sunbird.keycloak.storage.spi.UserAdapter] (default task-12) UserAdapter:StorageId.keycloakId method called to get keycloakId completed

But when i try to login with this user

01:00:57,547 INFO  [org.keycloak.storage.UserStorageProvider] (default task-12) UserServiceProvider: getUserByEmail called
01:00:57,547 INFO  [org.keycloak.storage.UserStorageProvider] (default task-12) UserServiceProvider: getUserByUsername called
01:00:57,548 INFO  [org.sunbird.keycloak.storage.spi.UserSearchService] (default task-12) UserSearchService:post: uri = http://10.11.1.229/userorg/private/user/v1/lookup, body = {request={fields=[email, firstName, lastName, id, phone, userName, countryCode, status], value=contentcreator16@orcl.app, key=email}}
01:00:57,566 INFO  [org.sunbird.keycloak.utils.HttpClientUtil] (default task-12) Response from post call : 200 - OK
01:00:57,566 INFO  [org.sunbird.keycloak.storage.spi.UserSearchService] (default task-12) UserSearchService:getUserByKey responseMap {id=.private.user.v1.lookup, ver=private, ts=2025-07-21 01:00:57:562+0000, params={resmsgid=20b53978-adaf-4d39-8591-b8b1c2063427, msgid=20b53978-adaf-4d39-8591-b8b1c2063427, err=null, status=SUCCESS, errmsg=null}, responseCode=OK, result={response=[{firstName=Content Creator, lastName=, phone=, countryCode=null, id=18130ab5-a0a1-43c7-a488-a57e770f15ed, userName=contentcreator16, email=co**************@orcl.app, status=1}]}}
01:00:57,566 INFO  [org.sunbird.keycloak.storage.spi.UserAdapter] (default task-12) UserAdapter:StorageId.keycloakId method called to get keycloakId completed
01:00:57,568 WARN  [org.keycloak.events] (default task-12) type=LOGIN_ERROR, realmId=sunbird, clientId=portal, userId=f::18130ab5-a0a1-43c7-a488-a57e770f15ed, ipAddress=xxxxxx, error=invalid_user_credentials, auth_method=openid-connect, auth_type=code, redirect_uri=https://sb.mydomain.com/resources?auth_callback=1, code_id=6e04ef0d-ad3a-4992-86c5-4761d2502010, username=contentcreator16@orcl.app, authSessionParentId=6e04ef0d-ad3a-4992-86c5-4761d2502010, authSessionTabId=c8-qZ9jLRKk
01:00:57,573 WARN  [org.keycloak.services] (Brute Force Protector) KC-SERVICES0053: login failure for user f::18130ab5-a0a1-43c7-a488-a57e770f15ed from ip xxxxxx

keycloak error shows invalid_user_credential error , however i am using the same password which i used for creating the user

0 replies

ddevadat · 2025-07-21T06:54:48Z

ddevadat
Jul 21, 2025
Author

finally had to delete to corrupted entries of previous cassandra-storage-provider entries from keycloak.

shutdown keycloak
removed entries from COMPONENT & component_config
SELECT * FROM COMPONENT WHERE NAME = 'cassandra-storage-provider' AND REALM_ID = 'sunbird';


keycloak=# SELECT * FROM COMPONENT WHERE NAME = 'cassandra-storage-provider' AND REALM_ID = 'sunbird';
                  id                  |            name            | parent_id |        provider_id         |              provider_type               | realm_id | sub_type
--------------------------------------+----------------------------+-----------+----------------------------+------------------------------------------+----------+----------
                                      | cassandra-storage-provider | sunbird   | cassandra-storage-provider | org.keycloak.storage.UserStorageProvider | sunbird  |
 3e98047c-df7e-4e4b-b54d-7fb6fb2a3889 | cassandra-storage-provider | sunbird   | cassandra-storage-provider | org.keycloak.storage.UserStorageProvider | sunbird  |
(2 rows)

Restarted keycloak.

Then created a new user with role content_creator and able to login

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unable to login with the user created #803

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Sunbird-ED (Sunbird for Education)

unable to login with the user created #803

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ddevadat Jul 11, 2025

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ddevadat Jul 11, 2025 Author

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aimansharief Jul 14, 2025

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ddevadat
Jul 11, 2025

Replies: 7 comments 2 replies

ddevadat
Jul 11, 2025
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aimansharief
Jul 14, 2025

ddevadat Jul 15, 2025
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ddevadat
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ddevadat
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ddevadat
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ddevadat
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ddevadat
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