Stream Deck - Elgato Discovery whilst using isolated network

[rombust]

We use a suite of Stream Decks on our isolated networks.

Is there a way to prevent the Stream Deck software from contacting elgato.com every 5 minutes?

This is reported in the StreamDeck0.log (In %APPDATA% )

This was noticed, as we plan to modify our software to use the log file to read "CORE: woke up" , to ensure the StreamDeck is fully operational before the user is given control of the system.

The StreamDeck0.log contains:

2025-04-30T06:34:47.870Z                     StreamDeck                        EGQTSWUpdateDownloader::onFileDownloaded():     Update File failed with code 3 (http code: 0) (error: Host gc-updates.elgato.com not found) (text: empty)
...
2025-04-30T06:36:11.680Z                      ### DeviceManager                CORE: woke up
...
2025-04-30T06:36:47.874Z                     StreamDeck                        ESDElgatoDiscoveryService::onRequestFinished(): ### [ELGATO DISCOVERY] posted with error: Host discovery.elgato.com not found
2025-04-30T06:38:55.888Z                     StreamDeck                        ESDElgatoDiscoveryService::onRequestFinished(): ### [ELGATO DISCOVERY] posted with error: Host discovery.elgato.com not found

[ChekTek]

Hi @rombust,

This is a discovery service that helps Stream Deck support Stream Deck Mobile. There is no way to disable Stream Deck Mobile support at this time.

[rombust]

Thank you