SES Callback status: Failed

[jbremmer]

in Self Hosted version:

Navigating to useSend>Dashboard>Admin where one can see SES settings:

Callback status column shows "Failed".

There's no way to know why or what has happened.

Looking through Amazon SNS dashboard I can see Topic and Subscription created correctly but Subscription says Pending Verification - using "Request Confirmation" button has no effect as we can not see any activity in log.

Deployment seems correct and /api/ses_callback seems to be worked as expected. Hitting it with curl externally confirms it, there are no domain redirects or any other typical problems.

Neither of sides tells us what's wrong and we run of ideas where to look further.

This is observed on v1.7.10

[coderabbitai]

📝 CodeRabbit Plan Mode

Generate an implementation plan and prompts that you can use with your favorite coding agent.

• Create Plan

Examples

• Example 1
• Example 2

---

🔗 Similar Issues

Related Issues

• 🐞 - "Admin" setting is missing from sidebar #186
• 🐞 - Status Queued and Empty Analytics Dashboard #183

🔗 Related PRs

#234 - fix callback not working in self-hosted version [merged]

👤 Suggested Assignees

• shreekrishnalamichhane
• hemkantSplat
• KMKoushik

---

🧪 Issue enrichment is currently in open beta.

You can configure auto-planning by selecting labels in the issue_enrichment configuration.

To disable automatic issue enrichment, add the following to your .coderabbit.yaml:

issue_enrichment:
  auto_enrich:
    enabled: false

💬 Have feedback or questions? Drop into our discord!