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Features

Maattt GoobyFRS edited this page Jan 2, 2026 · 2 revisions

Ticket Submission

  • Requestor Name
  • Requestor Contact Email
  • Ticket Subject/Title
  • Ticket Impact
    • Low, Medium, High
  • Ticket Urgency
    • Planning, Low, Medium, High
  • Ticket Message
  • Ticket Category
    • Request, Incident, Maintenance, Change, Access

Anti-Spam/Brute-Force implementation requires a CloudFlare Turnstiles Site Key and Secret Key.

End User Notifications

End Users can get an email copy of their submitted Ticket IF you have email functionality setup and enabled.

Technician Notifications

New Tickets, and Ticket Status Updates can be sent to Discord and Slack channels.

Ticket Controls

API Ingest

GoobyDesk supports automatic ticket creation from Tailscale as well as self-hosted Uptime-Kuma instances.

Configuration

Easter Eggs

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