Ghanaian | 🌍 Based in Moscow | 🎯 Target: Remote IT Support Specialist |
I am an IT and IR student working and building my skills through steady lab work. I run a full home lab with Windows Server, Active Directory, DHCP, DNS, and client systems. I document each step on github, Freshdesk and Spiceworks and focus on clear troubleshooting.
I am completing the Google IT Support certificate and CompTIA A+ by December, 2025. I target IT Support and junior Systems Administrator roles where I apply these skills and grow through real work.
| Icon | Area of Focus | Description |
|---|---|---|
| 🖥️ | IT Support & Systems Administration | Building expertise in Active Directory (AD), PowerShell Automation, Windows Server, and core network troubleshooting. |
| 🔧 | Systems Automation | Developing practical PowerShell scripts for user lifecycle management and system maintenance. Practicing enterprise IT scenarios in a VirtualBox home lab environment. |
| 🎓 | Academic Foundation | Studied Information Technology at the University of Ghana, with a foundation in programming and databases. Currently leveraging problem-solving skills in International Relations studies. |
My immediate goal is to secure a part-time remote IT Support role by Day January 2026 while building a Systems Administrator profile.
| Status | Milestone | Target Date / Outcome |
|---|---|---|
| ✅ | Google IT Support Certificate | Expected January 2026 |
| 🔧 | CompTIA A+ Certification | Target Q1 2026 (Both Core 1 & Core 2) |
| 🖥️ | Part-time Remote IT Support Role | Target: January 2026 |
| 🛠️ | CompTIA Security+ & Azure AZ-900 | Q2/Q3 2026 (SysAdmin Target) |
| 🎯 | Junior Systems Administrator | Target: August 2026 |
| 🌐 | Funded Master’s in IT/Information Systems | Long-term goal (Target Fall 2030) |
My IT Portfolio documents my hands-on experience, with every lab logged as a formal support ticket in Freshdesk.
| Project | Focus | Skills Demonstrated |
|---|---|---|
| IT Portfolio | Active Directory, PowerShell, Windows Server | Virtualization, Enterprise Service Management, Automation, Ticketing |
| Memory Saver App | Front-End & Manual QA Testing Practice | HTML/CSS/JS, QA Documentation |
| Modeling Portfolio Website | Responsive Web Design | Personal Branding, Front-End Development |
| QA Test Cases | Manual Testing Documentation | Structured Documentation, Bug Reporting |
| Cleaning Service Website | Responsive Web Design, Booking, Deployment | Front-End Development, Problwm Solving |
| Category | Skills |
|---|---|
| 🖥️ Systems & Virtualization | Windows Server 2022, Active Directory, PowerShell, VirtualBox, Linux (Ubuntu/CentOS), BIOS/UEFI |
| 🌐 Networking & Infrastructure | TCP/IP, DNS, DHCP, OSI Model (L3/L4), VLANs, Subnetting, Ping/Traceroute |
| 🔧 IT Tools & Platforms | Jira/Freshdesk/Spiceworks (Ticketing), PowerShell ISE, GitHub, Windows Command Line (CMD), Azure AD (Conceptual) |
| 💻 Development Foundation | HTML5, CSS3, JavaScript, Git |
- Global Perspective: Born in Ghana, now studying International Relations at RUDN University, Moscow on a full scholarship.
- Process & Leadership: Management experience in bakery and restaurant operations, developing core transferable skills in process improvement, de-escalation, and leadership.
- Confidence & Communication: Modeling and acting experience, which translates directly into clear, confident communication for customer service.
🎯 Open to IT Support, Helpdesk, and SysAdmin Apprenticeships.