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Gabriele Carcassi edited this page Oct 6, 2015 · 8 revisions

Rules for infrastructure problems

Pattern Rule name Description
All down All down All tests for all sites are unknown. This typically happens when the data store cannot be accessed.
Site down Site down All tests for a particular site are unknown. This can happen if the site is down (check ping), the test service is down or the firewall is misconfigured.
Site can't test Site can't test All tests initiated by a particular site are unknown. This can happen if the archive service is down, the scheduling service is doing, the configuration is faulty or the outgoing firewall rules are misconfigured.
Site cannot be tested Site cannot be tested All tests to a particular site that are remotely initiated are unknown. This can happen if the ingoing firewall rules are misconfigured.
Site mostly can't test Site mostly can't test 70% of all tests initiated by a particular site are unknown.
Site mostly can't be tested Site mostly can't be tested 70% of all tests to a particular site that are remotely initiated are unknown.

Rules for test failures

Pattern Rule name Description
Outgoing tests failure Outgoing tests failure 70% or more failures where this site is the source. Soft failures (yellow) are counted as a half. Missing data is excluded from the count.
Incoming tests failure Incoming tests failure 70% or more failures where this site is the destination. Soft failures (yellow) are counted as a half. Missing data is excluded from the count.

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