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This is the repository for the paper "Learning from Implicit User Feedback, Emotions and Demographic Information in Task-Oriented and Document-Grounded Dialogues", which appears in EMNLP 2024 Findings.
In this study, we focus on the eight basic emotions, namely fear, anger, sadness, joy, surprise, disgust, trust, and anticipation proposed by Pultchik [12]. We designed and implemented our own lexicon by extending one of the well-known lexicons, namely EmoLex[13] by introducing new mood words extracted from the user content. The posts of 100 use…