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51 changes: 46 additions & 5 deletions docs/product-guide/backup-dr/snapshot-profiles.md
Original file line number Diff line number Diff line change
Expand Up @@ -115,18 +115,59 @@ A profile period defines both the frequency and retention for snapshots. Adding
* **remove** an existing period: click the trash can icon <i class="bi bi-trash"></i>


## Profile Dashboard

Double-clicking a snapshot profile from the **System** > **Snapshot Profiles** list opens its dashboard. The dashboard displays summary tiles across the top showing counts of resources associated with the profile.

### Dashboard Tile Reference

| Tile | Description |
|------|-------------|
| **Machines** | Total count of VMs and VM Snapshots combined. This includes both currently subscribed VMs and snapshot records from VMs that were previously snapped by this profile. |
| **VMS** | Count of VMs **currently subscribed** (assigned) to this snapshot profile. |
| **VM Snapshots** | Count of VM-level snapshots retained by this profile, including snapshots from VMs that are no longer subscribed to the profile. |
| **System Snapshots** | Count of system snapshots taken by this profile. |
| **Volumes** | Count of NAS volumes currently assigned to this profile. |
| **Volumes Antivirus** | Count of volume antivirus scan snapshots associated with this profile. |
| **Volume Syncs** | Count of volume sync snapshots associated with this profile. |

Click any tile to drill down into the corresponding resource list.

!!! note "Understanding Machines vs. VMS counts"
It is normal for **Machines** to be greater than **VMS**. The Machines tile is the sum of VMS (currently subscribed VMs) plus VM Snapshots (retained snapshot records). If a VM is removed from the profile but its snapshots remain, VMS will decrease while VM Snapshots and Machines retain the previous count. See [Cleaning Up Orphaned VM Snapshots](#cleaning-up-orphaned-vm-snapshots) for guidance on resolving this.


## Assigning Snapshot Profiles

Snapshot profiles can be assigned to different snapshot types:

### Full System Snapshots
It is typically recommended that you use the default *'System Snapshots'* profile for your full system snapshots. This profile can be modified to customize scheduling and can include partial snapshots in addition to full system snapshots. See [System Snapshots](/product-guide/backup-dr/system-snapshots) for more information

### Partial System Snapshots
Select VMs and/or tenants based on custom tagging. These can be added to your [System Snapshots](/product-guide/backup-dr/system-snapshots) schedule or added to a separate snapshot profile.
### Partial System Snapshots
Select VMs and/or tenants based on custom tagging. These can be added to your [System Snapshots](/product-guide/backup-dr/system-snapshots) schedule or added to a separate snapshot profile.

### Individual NAS Volumes
### Individual NAS Volumes
See [NAS Volume Snapshots and Restores - Schedule Volume Snapshots ](/product-guide/nas/volume-snapshots-restores#schedule-volume-snapshots)

### Individual VMs
See [VM Snapshots and Restores - Assign a Snapshot Profile](/product-guide/backup-dr/vm-snapshots-restores#assign-a-snapshot-profile-to-an-individual-vm)
### Individual VMs
See [VM Snapshots and Restores - Assign a Snapshot Profile](/product-guide/backup-dr/vm-snapshots-restores#assign-a-snapshot-profile-to-an-individual-vm)

!!! warning "Removing a VM from a profile does not delete its existing snapshots"
When a VM is unsubscribed from a snapshot profile, any snapshots previously taken by that profile are **not** automatically deleted. These orphaned snapshots continue to appear in the **VM Snapshots** and **Machines** tiles on the profile dashboard, even though the **VMS** tile shows 0. Combined with the **Minimum Snapshots** setting (default: 1), these snapshots can persist indefinitely. See [Cleaning Up Orphaned VM Snapshots](#cleaning-up-orphaned-vm-snapshots) for resolution steps.


### Cleaning Up Orphaned VM Snapshots

When a VM is removed from a snapshot profile, its existing snapshots are retained. Over time these orphaned snapshots can accumulate, especially when the [Minimum Snapshots](#profile-period-configuration) setting (default: 1) prevents automatic expiration.

**Symptoms:**

- The **VMS** tile shows **0** but **VM Snapshots** and **Machines** show a count
- Snapshots display **"x days over"** in the *Time to Expiration* column and are not being deleted

**To resolve:**

1. From the profile dashboard, click the **VM Snapshots** tile.
2. Identify snapshots belonging to VMs no longer assigned to the profile.
3. Select the snapshots and click **Delete** from the left menu.