Instance IDs

Instance IDs (Pro plans)

Instance IDs bind Pro licenses to specific FileRise installations. 12-month updates plans require them.

Find your Instance ID

1. In your FileRise server, open Admin -> FileRise Pro.
2. Copy the Instance ID shown there.

Change or add Instance IDs

Business licenses (up to 3 instances)

• Use /pro/instances.php to add new Instance IDs.
• This reissues your license with the added IDs and does not extend your updates window.
• If you need to remove or replace an old Instance ID, email support so we can reissue a clean set.

Personal licenses (1 instance)

• Personal plans allow 1 Instance ID. If you move servers or need to change it, email support with:
  • Your license key (FRP1...)
  • The new Instance ID
  • Your checkout email

Recover a lost license

1. Open /pro/recover.php.
2. Enter the email used at checkout and your Stripe Checkout Session ID (starts with cs_).
3. Submit the form to retrieve your license key.

Renew updates (12 months)

1. Open /pro/renew.php.
2. Paste your current license key and (if needed) Instance IDs.
3. Complete checkout to add 12 more months of updates.

Related how-tos

• Renew updates (12 months)
• Pro Sources
• Backup and restore
• Upgrade and migration
• Reverse proxy and subpath guide
• WebDAV mounting